In a formal evaluation of Literature & Medicine, participants showed a great or medium increase in:
- Empathy for patients (79%)
- Interpersonal skills (64%)
- Communication skills (58%)
- Job satisfaction (62%)
- Cultural awareness (67%)
In a similar study of Veteran’s Administration (VA) hospitals around the country, participants showed a great or medium increase in:
- Empathy for patients (82%)
- Interpersonal skills (62%)
- Communication skills (51%)
- Job satisfaction (61%)
- Cultural awareness (59%)
1Program Evaluation, Literature and Medicine Program by Dr. Bruce B. Clary, Muskie School of Public Service, University of Southern Maine, November 2008.
2Program Evaluation, Literature & Medicine Program, Healthcare Facilities, United States Department of Veterans Affairs by Dr. Bruce B. Clary, Muskie School of Public Service, University of Southern Maine, 2011.